ABOUT SUFY

Speaking Up for You Inc (SUFY) is an independent Individual Social Advocacy Organisation for people with disability who live in Brisbane, Moreton Bay and Redlands regions. SUFY defends the human rights of the most marginalised and vulnerable people with disability including children and young people through advocacy to address injustices and make a positive difference to their lives.

Its key principles are:

1. Human rights: SUFY will promote and defend the human rights, lives, autonomy and relationships of each person with disability including children and young people whom we support in an advocacy relationship.
2. Social Justice: SUFY will operate in ways that support the achievement of rights, equity, access, participation, and equality in our advocacy work with each person.
3. Inclusion in Community Life: SUFY will operate in ways that value and support the inclusion of people with disability including children and young people to live a good life with choice in their diverse communities.
4. Priority of the most vulnerable and marginalised: In all its work SUFY will prioritise those who are most at risk and least able to speak up for themselves.

SUFY is a small special-purpose organisation – although its income and staff numbers fluctuate over time, it generally has a financial turnover of $2m and a staff team of 20-25.

We are an equal opportunity employer with a strong commitment to diversity and inclusion within our workplace. We encourage people with disability, Aboriginal and Torres Strait Islander peoples and people from diverse backgrounds to apply and to request reasonable adjustments if required to assist the application and recruitment process.

BENEFITS WORKING AT SUFY

• Values and Culture – Join a supportive organisation that values diversity.
• Wellbeing – We offer external supervision, EAP and additional days off.
• Salary Sacrificing – up to $15,900 + meals and entertainment benefit ($2,650).

THE ROLE

The Intake Worker’s main role is to act as the first point of contact over the phone, via email and in person for people enquiring about advocacy. Having empathy, compassion and resilience is a key part of this role due to the nature of the enquiries and, at times, content which is distressing.

The Intake Worker will also support the Manager, Operations Administrator and Financial Administrator with ad hoc tasks, when required.

The position will commence Monday the 13th of January 2025 and is based at our office in West End. Some work from home options may be available and can be negotiated with the Manager.

The position description and selection criteria are attached.

TERMS AND CONDITIONS

SUFY employees are employed under the conditions of an Enterprise Bargaining Agreement. The Intake Worker’s role is part-time, 9 days per fortnight. There may be some flexibility to negotiate hours. This position is a fixed-term contract until 27th June 2025 with a possibility of extension. All SUFY positions have a funding contingent continuing employment provision that employment will continue only if funding for the position is available. Pay and conditions are equivalent to Level 4 of the Social, Community, Home Care and Disability Services (SCHADS) Industry Award.