Community Door
Community Door is a comprehensive virtual gateway for community-managed organisations in Queensland to access key information to assist in all aspects of the operation of the service.
Below you will find a list of all posts that have been categorised as "Focus Area: Sector capability and capacity building"
Skilling Queenslanders for Work (SQW)
Delivering workshops across the state to help community-based organisations respond effectively to funding applications for the Skilling Queenslanders for Work (SQW) initiative.
Report: Using consumer data for continuous improvement
As a sector that delivers services to people who are often experiencing disadvantage and vulnerability, it is important for community organisations to know they are providing safe and appropriate services to individuals and to the community more broadly.
Human Services Quality Framework (HSQF)
The Human Services Quality Framework (HSQF) is a system for assessing and promoting improvement in the quality of human services delivery. We provide a range of direct sector supports.
Report: State of the Sector 2021
The community services sector is the beating heart of Queensland’s economy. We are part of the largest employer group in Queensland. On any given day almost 150,000 people go to work in our more than 10,000 charities. Our essential work is supported by more than 324,000 volunteers.
Report: Queensland’s Not-for-profit Sector and the Impact of Growing Financial Pressure
Analysis of financial data from selected not-for-profit organisations for the financial years 2019, 2020 and 2021 show that Queensland’s not-for-profit sector is likely suffering from significant financial pressure.
Report: Water hardship in regional Queensland
QCOSS is exploring the experiences and outcomes for regional Queensland households who cannot pay their water bills due to financial hardship. In this report, we identify the hardship provisions applicable to regional water providers in Queensland, as well as the hardship support being offered in practice.
Submission: Queensland Human Rights Commission review of Anti-Discrimination Act
QCOSS endorses the Ten-Point Plan for a Fairer Queensland and those solutions presented by the Alliance of Queensland Lawyers and Advocates, noting that many of the organisations involved in developing this work are QCOSS members who work extensively with people most likely to experience discrimination.
Annual Report 2020-2021
In a year where we have all faced personal and professional challenges, the QCOSS movement has worked consistently and optimistically toward our unifying vision of equality, opportunity and wellbeing for all Queenslanders.
Report: Incorporating the consumer voice – Delivering consumer-centric services
Understanding the characteristics, experience and perspectives of consumers is an important element of designing products and services that are fit for purpose.