QCOSS Member Profile - Paul Tommasini

Paul Tommasini is the CEO at inCommunity Inc which was formerly known as Ipswich Independent Youth Service. The organisation has a strong practice framework with a number of long-term staff who have a good understanding of their community and client group. This understanding allows them to think outside the box with regards to the needs of their clients.

inCommunity is best known for being a 24-hour service providing crisis support and short-term accommodation for homeless, at risk, and disadvantaged young people aged 16 to 25 years. It is based in Ipswich and currently delivers services in the Ipswich, Logan, Toowoomba, Lockyer Valley, Somerset & Scenic Rim regions.

There are a number of programs inCommunity are involved with as well as providing crisis support.

Programs include Crisis Accommodation, Mobile Case Management Support; the SPin Share Housing Program, and coordination for the Local Level Alliance in Ipswich. 

“SPin Share Housing is a unique program offering supported share housing to young people. The program uses social housing properties and provides wrap around support the tenants. Approximately 97% of the people that have been in the SPin program have exited into secure, long term housing – and most importantly, are no longer homeless.

They also operate the Tenancy Skills Institute delivering competency-based training to current and future tenants.

“The Tenancy Skills Institute was established to address the needs identified by property managers and it trains and assesses people against core skillsets identified by property managers. The training is endorsed by real estate agencies and increases graduate’s chances of securing a rental in the private market.”

At inCommunity, they inspire people to believe that they can.

Paul is driven by, “Seeing people who have grown up thinking that they can’t, start to believe that they can – and then showing that they can.”

When asked about what could make the lives of clients better, feedback has taught Paul that systems and the way different parts of the sector work together have a huge impact on outcomes for clients, sometimes in a positive way, but unfortunately often not.

“We often hear from clients about their experiences trying to navigate the system and get assistance from many different parts that don’t always connect with each other. As someone recently said to me, ‘it’s hard to line the ducks up when they aren’t all in the same pond.’”

Paul would like to be part of creating, ‘A Queensland where all people wake up every day inspired and looking forward to the future.”

He loves, “Working with an awesome team that has been with the organisation for an average of nine years, who everyday inspire people to believe that they can.”