Papers & Submissions

Feb 2016
This was a twelve month project which investigated the experiences people have when navigating the social services system. The project focused on gaining a better understanding the client’s experience and satisfaction; identifying levels of customer satisfaction, identifying what is important in terms of satisfaction, and identifying different levels of satisfaction experienced.
Feb 2016
QCOSS has made a submission to the Department of Energy and Water Supply in response to their Regulatory Impact Statement: On-supply customer access to energy rebates and EWOQ.
Feb 2016
QCOSS has welcomed a number of recommendations made in the QPC's draft report into electricity pricing, particularly moves to include the lowest-income households in the electricity concession scheme.
Feb 2016
The Queensland Council of Social Service (QCOSS) today welcomed a number of recommendations made in the Queensland Productivity Commission’s (QPC) draft report into electricity pricing. QCOSS CEO Mark Henley said the report, which contained 54 recommendations, included some positive moves to engage vulnerable consumers and include the lowest-income households in the electricity concession scheme.
Jan 2016
Emerging Voices is looking to connect with people who want to make a real difference through good community engagement and good ideas
Jan 2016
QCOSS has made a submission to the Queensland Competition Authority (QCA) Interim Consultation Paper on Regulated Retail Electricity Prices 2016-17.
Jan 2016
You can be part of the campaign for change by meeting with your local Member of State Parliament, or by contacting your local media outlets, to raise awareness about the issues that are important to you and your organisation and how the government can best respond as part of its budget deliberations.
Jan 2016
At the core of all our work remains the individual, the family and the community. In particular, Queenslanders who are most vulnerable and at risk; Queenslanders who are living in poverty and disadvantage, or those who are at risk of falling into this situation. This submission is about ensuring social and economic wellbeing for all.
Jan 2016
Reduce Your Juice is an Australian-first program helping low-income households save money on their energy bills. It transforms the traditional approach to energy efficiency into a fun, interactive experience that helps change household energy habits.
Dec 2015
QCOSS has put together some localised social and community data with key statistics such as resident population, the number of homeless people, proportion of jobless families, median rent and median income for each Queensland State Electoral District.
Dec 2015
If you are from a multicultural background and are on a low income, the Bright Actions team may be able to help.
Nov 2015
If you are having difficulties paying your energy bills there are a number of options available to assist in making ends meet.
Nov 2015
If you live in South East Queensland you can shop around for a better electricity deal. Shopping around could save you money on your bills, but there are a few things you should be aware of before you start.

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