Member profile - Tracey Brewin, Hervey Bay Neighbourhood Centre

From the very first day the Energy Savvy Families program was introduced to Hervey Bay Neighbourhood Centre (HBNC), Tracey Brewin was convinced it would be a success.

HBNC is one of 10 local champions of the initiative, which aims to help regional Queenslanders learn more about their energy use and manage their energy bills.

Participating households are equipped with a new digital electricity meter and receive monthly electricity bills to make it easier to budget.

They are also given access to online resources, including CitySmart’s Reduce Your Juice app and Ergon Energy’s online HomeSmart portal, to help monitor and understand electricity use.

Families are supported by local champions based at community organisations – like Ms Brewin at HBNC.

“It is great to have Energy Savvy Families here. We have a wide variety of clients who are going to really benefit from this program,” Ms Brewin said.

“A lot of the people who come through here tell us they are struggling with electricity bills - that is one of our top things with emergency relief.

“The information and knowledge, HomeSmart, the Reduce Your Juice app and the monthly billing are a huge help for people who are trying to manage their bills.

“I am excited to be the champion, I can relate – I am also a single mum with two kids so it is a great opportunity to find out about the program myself and then get out there and help others.”

Energy Savvy Families is a partnership between Queensland Council of Social Service, the Department of Energy and Water Supply, Ergon Energy and CitySmart.

The project will run over a few months in Mount Isa, Cairns, Mareeba, Townsville, Rockhampton, Bundaberg, Hervey Bay, Toowoomba, Charters Towers and Mackay, with captured data to be used to inform future approaches to assisting low-income households.

For more information about the Energy Savvy Families program visit our webpage.