CORE SKILLS FOR QUALITY LEADERS – COACHING & MENTORING
This session provides participants with a foundational understanding of how mentoring and coaching relationships can build capacity in individuals and teams. We will explore the theoretical basis of mentoring and coaching as well as practical application of these approaches, for example, when to apply which approach.
IN THIS SESSION WE WILL EXPLORE:
- Mentoring and coaching - definitions and purpose
- Scope and boundaries within relationships
- Mentoring and coaching approaches
- Techniques for resolving differences
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