Direct Service Employees

FSG Australia
Gold Coast
Job Description: 

To join FSG Australia’s 1000 strong and committed team, tell us how this has engaged and inspired you.


Seeking Expressions of Interest


Direct Service Employees

My Staff Local Ballina

Location – Ballina and Northern Rivers

Casual Positions

Pay Level 2.1 ($30.03 per hour)


FSGA offers a competitive remuneration package, the option for salary sacrificing, career advancement opportunities, reward, recognition and training.



About FSG Australia

FSG Australia is a for-purpose community organisation offering innovative services in disability, mental health, aged care services, family services, children’s services and foster parenting. 


About this Opportunity

Are you energetic, creative, bold and brave in your thinking, fresh, willing to seek out and explore new ideas, passionate about your work, willing to try new things and go that extra mile?


You will walk alongside customers in their journey to fulfil their dreams and aspirations for a rich and full life in the Ballina and Northern Rivers region.


You will assist and encourage self-direction and determination, plan with them, review and inspire, explore opportunities, link with others and identify pathways.


A lot of what we do today was once thought as ‘unreal’.  Be brave in the vision. You have the potential to achieve all of this as a Direct Service Employee with My Staff at FSG Australia.


As a Direct Service Employee you will be provide independence and support with:

  • Getting out and about in your community, which may include shopping and attending appointments.

  • Participating in exercise, fun activities/hobbies or other leisure activities.

  • Promoting independence and goal setting to improve skill capacity in the home and the community.

  • Empowering the people we walk alongside to live the life of their choice

  • Facilitate personal care needs

  • Communicating through makaton, pictures, iPad proloquo2go and different means of communication.

  • Hold a current First Aid certificate (or be willing to obtain) and a current drivers licence.

  • Being available to work weekdays, weekends, overnight stays and awake hour shifts across Monday to Sunday.


If you have experience in disability, autism, mental health, dual disability and walking alongside children, youth and adults and aged care you are encouraged to apply for this rewarding opportunity.


To request a copy of the position description outlining more specific detail please contact our Recruitment Team on (07) 5500 7850 or email    


FSGA employs people with Heart, Passion and Willingness and we are eager to hear from those who can demonstrate their desire and inspiration to be part of FSG Australia, and can demonstrate the requirements for the role.


How to apply

If you want to live your passion every day, if you value people’s right to Freedom, Social Justice and Growth please send through your cover letter & resume outlining why you are inspired to come on board.


  1. Click on “apply for this job”
  2. On the following page you will be asked to attach a cover letter & resume (quoting ref: FSG1270)


Applications close: Friday 24th November 2017 at 5pm


Applications will be held for a period of three months unless advised otherwise in writing.All applications will be handled in the strictest confidence and personal information will be handled in accordance with FSGA Privacy Policy.  For a copy of our Privacy Statement please contact FSGA HR Department.

My Staff Recruitment Team
Phone No.: 
Closing Date: 
Friday, November 24, 2017